When one date can’t go ahead — a holiday, an instructor off sick — cancel that session alone. The rest of the series stays as it is.
Open the session from the Calendar.
Tap ⋯ (More actions) at the top and choose Cancel session….
Read what it will do: how many bookings are cancelled with it, and how many people who paid will be marked as owed a refund.
Add a reason if you like — it shows in the history — and confirm.
With the Client portal module on, Shonly emails the people who use the portal that the session is cancelled. Everyone else, let them know yourself. A cancelled session can’t be brought back, so check the date first.
To end the whole series, open the event and archive it instead.
Shonly’s own words are used here. Your business may have renamed them — a class, a member, a coach — and the steps stay the same.
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Still stuck?
Email us — we answer in English and Bulgarian.