There’s no button for closing an account yet: write to us and we’ll do it for you.
Download anything you want to keep first — see how to export your data.
Email [email protected] from the owner’s address and tell us which business to close. In Shonly, Help and support → Email support opens the email for you: under More on a phone, in your account menu on a computer.
We’ll confirm, close the business and delete its data, and write to you when it’s done.
Only someone leaving? You don’t need to close anything: open them under Settings → Team and tap Disable access.
During the beta Shonly is free, so there’s nothing to cancel or pay when you leave.
Shonly’s own words are used here. Your business may have renamed them — a class, a member, a coach — and the steps stay the same.
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Still stuck?
Email us — we answer in English and Bulgarian.