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How do I export my data?

Your account and data · the same on a phone and a computer

Your data is yours. You can download all of it as spreadsheet files (CSV) whenever you like.

  1. Go to Reports and open Exports. On a phone, Reports is under More.

  2. Tap Download beside what you need: clients, events, sessions, bookings, attendance or payments.

  3. Each file holds the whole history, from the first day. Open it in Excel, Numbers or Google Sheets.

Each report — revenue, attendance and the rest — also has Export CSV beside its period, for just those numbers.

The owner and admins can export; a staff member only if they’ve been given Export data. The files are in the language you’re using Shonly in, with your own words for clients, events and sessions, amounts in euros and times in your business’s time zone. A Bulgarian file uses `;` and a decimal comma, so Bulgarian Excel opens it in columns.

Shonly’s own words are used here. Your business may have renamed them — a class, a member, a coach — and the steps stay the same.

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Still stuck?

Email us — we answer in English and Bulgarian.

[email protected]